Pillsbury Bloggers in the News: Outsourcing Trends to Watch in 2014

In a look forward at 2014, Joe Nash commented in Stephanie Overby’s CIO.com article on what to expect in the year head. He said:

At the very least, expect an increase in automation generally. ‘With the cost benefits of labor arbitrage being largely harvested and labor costs inevitably on the rise, CIOs will need to look for alternative opportunities to reduce or contain operating costs,’ says Joe Nash,
principal in Pillsbury’s global sourcing group. ‘That means looking for ways through automation to reduce the amount of work it takes to complete an IT function or service, not the cost of the labor to do it.’

Check out the full article and our comments (and our 2013 predictions and, more recently, our grading of the 2013 predictions).