These days it seems every supplier’s infrastructure pitch book is full of the virtues and potential benefits of their drive toward automation, the objective being to get the same work done for less. What’s not clear is whether the supplier will actually be able to achieve what they promise or…
This blog is the second part of a two-part series on key contracting issues with technology service providers, and the focus is specifically geared toward companies doing business in the real estate industry. As noted in Part 1, technology has infused every sector of society, and the real estate business…
Technology continues to infuse our homes, businesses, and places of employment. For example, the “Internet of Things” – as it is sometimes called – brings a lot of promise to a wide variety of industries and sectors, including farming, government, natural resources, and manufacturing. The list goes on. Even though…
Managed security services are often a natural “add-on” when outsourcing IT services given that data protection is integral to application development, software as a service, and cloud storage, among other services. More recently, managed security services has become a “niche” sourcing alternative that many companies are considering as they seek…
Commercial lawyers ink thousands of contracts every day. Faced with an ever-shortening business cycle, they often do not have the luxury of seeking perfection in the contracting process. Fortunately, very few contracts ultimately end up in a formal legal dispute, but when they do, the fine points of the terms…
Computer Weekly recently published the article NHS Care.data: The security concerns by Mike Pierides and Sarah Atkinson, Global Sourcing attorneys in Pillsbury’s London office. In the article, Pierides and Atkinson consider how England’s National Health Service is implementing a controversial programme to share patient data with the private sector, how…
Be careful what you’ve promised your customers … or what has been promised about data you buy! In today’s world, consumer data is a huge asset for companies across all industries, in particular those in technology-focused spaces like social media, apps, wearables, and retailers involved in e-commerce. The value of…
Nearly every website, app or online service posts a set of Terms of Use outlining company policies for users (sometimes called Terms of Service) (“Terms”), but many companies do not know if their Terms are enforceable in court. Do you? Online platform use has increased quickly, and companies have tried…
Last year we wrote about the EU’s adoption of an individual’s “right to be forgotten”, which gives Europeans the right to require search engines to remove information about them from search results for their own names, if the information is inaccurate, inadequate, irrelevant or excessive. We also wrote that neither…
On 24 June, the UK’s National Outsourcing Association hosted its annual symposium in London. This is one of the best attended and most prestigious sourcing industry events in the UK, and is well attended by suppliers, customers and advisors. Pillsbury sponsored this year’s event, and hosted a breakout session on…